How does your recruitment process work?
To make sure the right people join the Bluebird Care team, we use a thorough recruitment process. All recruitment is carried out at our local office so you that you can speak to our Recruitment Officer to find out about local Bluebird vacancies.
We thoroughly vet all of our potential staff before they can start work with us. This includes checking records at the Disclosure & Barring Service.
In the recruitment process you will be taken through the policies & procedures of Bluebird Care. This covers all of the key aspects of providing safe & effective care & usually takes 3-4 days of classroom based learning plus on-line learning to be completed within your own time which you will be paid for.
Will I need previous experience of providing care & support?
Care experience is useful, but not always necessary for care assistants as we provide full training.
What are the benefits of working for Bluebird Care?
Making a positive difference to someone else's life brings immense satisfaction. You will be part of a team that is dedicated to the best customer care.
Bluebird value their staff because they believe they are the key to delivering top quality services. Bluebird Care offers excellent support & the opportunity to develop a rewarding career in social care. You will receive regular supervision & training & the assurance of working for a reputable company that is proud of its achievements.
What are the main job roles at Bluebird Care that we are currently recruiting to?
What hours will I need to work? Can I work part-time?
Depending upon your role, we offer flexible contracts, with guaranteed hours both part time or full time to fit with your other commitments.
What is different about the homecare that Bluebird Care offers?
The Bluebird business is unique in the UK because their primary motive is quality. From the beginning their core value has been to provide great customer service. Their dedicated staff are committed to making a positive difference to customers lives. Bluebird Care believes in supporting each customer to be in control of their care as far as they are able. To achieve this they:
- Work in partnership with customers & their families to provide the homecare they want in the way that they want it;
- Value & support their staff to provide high quality homecare.
What ongoing training does Bluebird Care provide?
All their staff receive regular supervision & ongoing training to enhance their existing skills & learn new ones. This is supplemented by routine annual refresher training.
Topics depend upon the services provided by your local office & the specific needs of their customers. This could include:
- Dementia & other specific medical conditions such as multiple sclerosis, motor neurone disease, strokes, Parkinson's & end of life care
- Learning disabilities
- Children services
- Mental health
- Specialist training for PEG feeding etc.
What types of homecare services does Bluebird Care offer?
Bluebird support customers with all aspects of their day to day living, so they can enjoy the best possible quality of life. Each service is tailored to meet each customer's requirements.
Visits can range from a fortnightly service to once or more daily, right through to overnight or live-in care. They can also offer shorter visits. These are not for giving care, but are quick safety & security checks. For example, making sure the customer is safe or that the windows are closed.
What will be expected of me as a care assistant?
Being part of the Bluebird Care team is rewarding & gives great job satisfaction, but it also demands commitment & professionalism.
To be a Bluebird Care Care Assistant, it is essential you genuinely care for others & good communication skills, especially when listening to customers. Wanting to find out more & to problem solve are key.
You need to understand what the role of a Care Assistant entails & be able to follow instructions.
Who are the customers of Bluebird Care?
Their customers include people who; are older, have learning or physical disabilities or live with a mental health condition.
Who checks Bluebird Care to make sure that their services are safe & effective?
All home care agencies are regulated by law to make sure they comply with regulatory requirements & provide safe & effective care services. Each country has its own national regulator:
- England: The Care Quality Commission
- Scotland: The Care Inspectorate for Scotland
- Wales: The Care Inspectorate Wales
- Northern Ireland: The Regulation & Quality Improvement Authority in Northern Ireland.